Operations Manager

Are you a dynamic and results-orientated person with leadership experience in warehouse management and want to work in one of the fastest growing e-grocery companies in Europe? Then we are looking for exactly you as our new Operations Manager!

As Operations Manager you will be responsible for the daily operations of the outbound/inbound and warehouse planning departments in Munich or Berlin. Your responsibilities will include recruitment, training, health & safety, scheduling, order accuracy to support on-time delivery, continuous improvement and loss prevention. Your leadership skills will be critical in defining the processes, procedures and systems required to support and sustain our long term growth in a fast paced environment.

Offer

• Monthly fixed salary EUR 5000 gross

• Premium (Xtra) account at gurkerl.at + 10 % credits

• Bonusly (collect points & receive rewards)

• 3 additional holiday days ‘Gurkerltage’ (revocable) - may only be used after annual leave has been taken within the year of employment, otherwise they expire

• Blinklist

• Meal allowance € 4 per meal consumed in the canteen HQ VIE

Tasks:

• Ensure on-time delivery of inbound/outbound tasks by initiating, coordinating and enforcing programme, operational and personnel policies/procedures.

• Drive processes to ensure high levels of customer satisfaction and accuracy.

• Maintaining quality, safety and efficiency through employee involvement and teamwork.

• Plan and assign tasks to maintain warehouse operational requirements and follow up on work results.

• Ensure inventory accuracy through audits and preventative measures.

• Comply with warehousing, material handling and shipping requirements.

• Monitoring the physical conditions and appearance of the warehouse and implementing 5S practices.

• Recruiting, selecting and training employees to form a capable team.

• Developing employee performance through appraisal, coaching and counselling.

• Establishing safety practices and ensuring that the team adheres to them.

What you bring to the table:

• Experience in a leadership role within a warehouse environment, particularly e-commerce and FMCG.

• Knowledge of WMS, Lean and Six Sigma methodologies is an advantage.

• Ability to handle stressful situations with perseverance and professionalism.

• Proven ability to build and maintain positive and productive relationships in a warehouse.

• Excellent communication and interpersonal skills, both cross-functionally and as part of a team.

• Strong organisational skills and attention to detail with the ability to manage multiple projects/tasks simultaneously.

• Effective time management skills with the ability to prioritise and schedule tasks efficiently.

• Knowledge of safety practices and 5S best practices.

• Experience in implementing WMS.

• High motivation and drive.

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