Are we a good fit?

Our goal in life is to make other peoples' lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone. Is it the right one for you?

Who we hire

People who work at Rohlik are independent thinkers with an opinion.

Rohlik people are passionate about helping our customers live healthier and happier lives. We want this to happen and we want it quickly. We hire people who want to change the world and are ready to take up difficult tasks with some tripping over.

Rohlik people don't wait to be told what to do, but actively propose new ways for things to get better themselves. We hire people who want to spend their lives at work this way. We have a versatile mix. Younger and older, junior and senior colleagues.

Key
Rohlik Ingredients

The ingredients are integral to every aspect of our Rohlik life. They are prerequisites for our decisions to launch a new service feature for customers, to hire and to promote, to evaluate performance and much more.
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Amaze the customer

We are obsessed with customers and their wants and needs. The customer has always been at the centre of our universe. Changing the old habit of going to a grocery store is not easy. That's why we must not just be better than the traditional way of shopping, but ten times better. Let's remain curious and think about new ways to delight our customers, even before they ask for it. If you want to be successful at Rohlik, you will need to:

  • Understand that customers come first in all our thinking. Before you consider the bottom line, consider the impact on the happiness of our customers over their lifetime with us. The bottom line will come with it.
  • Dedicate time regularly to understanding your customers and their needs - make it a habit. Identify opportunities by listening to them. Best ideas come this way.
  • Think hard before you call something 'good enough' and take that extra step to satisfy the customer. Remember - 10x better!
  • Ship MVPs fast and then improve based on real customer data. Don't try to invent perfection in a lab. Don't forget to communicate our efforts to customers.
  • Resist the natural urge to make your life a little easier at some cost to the customer.
  • Accept every customer feedback as an opportunity to improve. One complaint can help us discover a big issue.