Copy of Operational Excellence Manager (German)

Join us in shaping the future of e-grocery operations at a European scale. We're building a winning operations model with cutting-edge automation, autonomous last-mile delivery, and AI-driven systems. Work alongside top experts in Operations Research, AI, and Logistics to tackle complex challenges in same-day delivery for 20,000+ products. Our R&D teams focus on simulation, optimization, and autonomous decision-making, designing the next generation of warehouse and last-mile automation. Your work will directly shape the future of logistics innovation in one of Europe's most advanced e-commerce operations.

The role of an Operational Excellence Manager is tasked to create a 3 to 6 month continuous improvement roadmap in a given domain (last-mile logistics) and navigate local teams to execute it. He is responsible for implementation of group standards and gradual improvement of a set of input metrics. The role requires leadership skills, extensive experience in the operations domain, good communication, project management basics and structured and analytical mindset.

Detail job description

• Prepares 3 to 6 months continuous improvement roadmap - specifically in the last-mile logistics domain

• Navigates and coaches local team from assigned domain

• Makes sure all local teams follows defined best practice

• Looks for quick wins, provides insights for long term projects

• Tracks key input metrics, helps to identify root causes for short comings and follows implementation of fixes

• Analyse data to identify constraints, gaps and opportunities

• Visualise processes with process maps (VSM)

• Operations roadmap:

• Owning continuous improvement roadmap in a given domain

• Participation on innovation operations road map creation

• Participate on definition of business cases and design of process improvements

• Support implementations of group projects, ownership of selected projects

• Leads communication of local teams with group ops functions

• Create and maintain management of change documentation and user manuals

Requirements

• English on a level of business communication, both written/spoken

• +5 years of experience in operations in a role with ownership of a given domain / project or program results / managing site or area with a  focus on last-mile logistics

• Leadership skills: ability to lead & coach local functions

• Very good communication skills

• Structured, analytical thinking

• Advanced user level of any data tool (Excel, Tableau, Metabase, Access…)

• Project management skills (planning/execution/control of a plan in given domain)

• Willingness to travel 2-3 days in week, 1-2 days a week in office with group operations team

• Preferred:

• Experience with e-commerce, grocery, same-day delivery, JIT

• Any Six Sigma and/or project management certification

• Knowledge of SQL / statistical software / BI software

Offer

• Exciting job with essential impact on customer experience and company results

• Work in an international team of top experts

• Leading key programs enabling Rohlik operations to grow and scale up

• Close collaboration with innovation teams

• Freedom to achieve given targets

• Development plan & potential to grow within company structure

• Competitive salary