IT

Product Owner, Customer Experience

Prague – Karlín

Czech Republic

Rohlik Group

We’re looking for a Product Owner to lead our Launchpad team within the Customer Experience Tribe. This role is all about driving the initiatives that make a difference for our customers and create value for our business. You’ll be setting a clear vision for the team, prioritizing the right tasks, and ensuring the team delivers impactful projects. You’ll work closely with data and insights to spot opportunities, develop concepts, and help us take customer satisfaction to the next level. As Product Owner, you’ll be the bridge across teams, keeping everyone aligned and focused on delivering a great experience for our customers.

About Rohlik

Rohlik is the leading Central European e-grocer.

Making customers happy in the Czech Republic, Hungary, Austria and Germany.

What we offer

Personal growth

Rohlik grows fast, and so can you. You will face a new challenge every day. You will need to solve problems you have never solved before. We are offering you challenging and exciting work.

It’s not for everyone, but you will love it here if you like to keep things moving forward.

Real impact and meaningful work

You will build one of the best services in the world. From the moment you join us, you'll have the opportunity to directly change the lives of our customers for the better.

No matter what department or position you're in, your work will be essential and part of making a difference. If you have an opinion and don't fear to voice it, you will be heard. Our customer is the centre of our universe, so everyone who can improve the customer experience is embraced and supported to step forward and propose a solution.

Work freedom

We believe in our people. Everyone can decide where they are going to work from or how many unlimited holidays they will enjoy. It’s all about getting the work done, not where it’s done from.

Fair remuneration

In line with our personal responsibility policy, we have abolished regular bonuses. We firmly believe that the incentive to do your best work should not be in a quarterly bonus. But don't worry, we won't pay you peanuts. We want to employ the cream of the crop, which is why we offer top-of-the-market fixed salaries.

Peer recognition

We value your opinion; that is why we launched the peer-to-peer recognition system, where everyone has the right to embrace their colleagues and award them credits to our internal cafeteria.

Unpaid premium membership

Our employees are our valued customers. We appreciate your feedback and want you to use our services as much as possible, so we offer premium membership without further payments.

Sport challenges

No Rohlik person can ever get enough challenges! That's why we organize those focused on sports. Like running, cycling or hiking. And what's not to miss besides great colleagues? Well, tempting rewards. It wouldn't be possible without them.

Great team

You will work with the best European experts from various areas - Commercial, SW development, Logistics, Business Intelligence, HR, and many others. We are fighting for market share in a challenging environment, but we battle as a team. We have each other's back, and we don't forget to have fun together. We regularly enjoy joint tastings of new products, barbecues, and parties.

Are we a good fit?

Our goal in life is to make other peoples’ lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone.

Is it the right one for you?

ARE WE A GOOD FIT?

Are you in?

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